Coaching & practical trainings

• Module 1/3: Iean Introduction & Process Optimisation
• Module 2/3: 'Man' in a Lean organisation & Operational Excellence
• Module 3/3: Kaizen
• Lean in 1 day.

Lean in 1 day

During this one (intensive) day you will get acquainted with Lean, what it is, how it works, why it works, and you’ll be incentivised to make a mental translation towards your own professional environment.

You will realise Lean isn’t limited in its application to production environments, and with numerous practical examples you will see how it is being applied in teams/processes in HR, Finances, Services, CRM, Administration, Project Management, Operations, ICT, Sales, etc.

Summarised in 4 points:

1. You will get acquainted with Lean and how it looks like in a service oriented or administrative environment
2. You will learn about wastes and how to identify them
3. You will get a better in-depth understanding on how Lean may be implemented, and how to ‘convince/prove’ staff and management of its added value.
4. You will discover why end-to-end process-management is so much needed, especially processes trans versing different teams.

Programme

1. What is Lean and what is it not?
2. The origins of the Lean method
3. Why Lean?: the main reasons to implement the Lean method
4. Why is Lean such a powerful tool?
5. By, for and with all the employees/workers – White Boards – Feedback – Cascade of information
6. Standardization: the best way to enable flexibility
7. Embrace problems positively because they conceal hidden opportunities
8. Visualization: a picture is worth a 1000 words
9. Performance follow-up (teams and processes)
10. Customer: minimum requirements, expectation, satisfaction
11. Capacity management: best possible division of labour
12. Knowledge management: invest in your people
13. Processes: The ideal process

- Process management put into practice

- TIM WOODS - How come that 90% is waste and how to recognize it?

- Quality & Poka Yoke

14. The philosophy of continuous improvement

15. Never again looking for information, templates, tools or data

16. Operational Excellence Implementation Approach

17. Addenda: examples of Lean principles for a team and planning of work