LEAN: a proven strategy for success
10+ years of hands-on experience with Lean implementations in service oriented organisations.
WHAT WE OFFER
OUR SERVICES
Lean implementations: organisation-wide
Streamlined communication, motivated staff, continuously improving processes, increasing profits, operational excellence, and customers that happily recommend you...getting to this in incremental self-sustaining steps, with you, at your pace.
Program & Project Methodologies
Program/Project Management Methodology that aims for First Time Right, yet pragmatically, maximising 'sustainablility' of any change project you may embark on.
Leaning Processes
Effective and efficient End-to-End processes, well managed, at a minimum cost. No rocket science, simply Lean.
Why not embark on your proper journey to Lean one of your processes ? At your disposal: a broad yet indepth expertise in leaning cross-departmental processes.
Coaching & practical Trainings
Sharing Best Practices, and transferring this knowledge, and hands-on coaching to lead a project, implement a change, or to motivate team members... investing in people and seeing them reap (discover) their potential - and taking others along in the wake...very rewarding for all concerned.
Operational Excellence
Operational Excellence: a TEAM (Together Effectively Achieving More) with efficient workprocesses, easy followup on progress, a flexible service delivery, and where wastes of time, effort and energy are continuously under magnifying glasses.
You supply the operational knowledge, and in tandem with our expertise in office environments you can reach Operational Excellence.
Kaizen facilitations: solving operational problems sustainably
Some learnings cannot be unlearned. A bell cannot be unrung. Once you experienced first hand, on a real operational problem, how you can prevent a host of operational issues in your own environment - you won't forget. Better still, you'll be able to do it yourself.
How LEAN actually works in services oriented organisations
Lean means applying Common Sense, in a professional environment, rendered sustainable through intrinsic motivation and discipline.
The article (under READ MORE) provides a perspective and some insights on how a true Lean organisation functions. You may want to reflect on how your organisation differs from this ...
It also contains a short non-exhaustive overview of triggers we have met in organisations, which have lead to the wise decision to go for the Lean mindset.
Best Practices Sharing
Trainings for Lean Implementations
The implementation roadmap to install Lean organisation is in itself a key success factor, especially in terms of sustainability.
The below 3 modules are the ideal preparation (because these trainings are designed especially for this purpose) as they combine:
- a down-to-earth explanation of Lean principles, methodologies, and Best Practices
- a proprietary, pragmatic Project Management Methodology
- Elementary , yet practically oriented Change Management aspects
- It explains the 'WHY' behind all Lean-aspects, and the 'HOW' becomes clear through several guided workshops, thus providing a first hands-on experience in a safe environment.To learn something, nothing beats 'doing it yourself'.
- for both Leaning processes and installating Operational Excellence, we go through the different phases, from an initial diagnostic through to implementation of Lean Best Practices, with specific attention towards service oriented organisations.
Discover the details of these trainings, and their programme below.
Next to these 3 modules, we can also offer you a LEAN introduction training in 1 day; discover its programme.
Module 1/3 - duration of 3 days
Lean Introduction & Process Optimisation
- Lean Introduction + reflections on your own environment
- Process Optimisation (hands-on, processmapping, guided workshops)
- Project Management for process improvements
- Installing process management, incl. KPI design.
Module 2/3 - duration of 2 days
Man in a Lean environment & Operational Excellence
- Identifying people's brains' thinking preferences + down to earth lessons from psychology in work places.
- Installing White Board sessions
- Project Management to install Operational Excellence
Module 3/3 - duration of 1 day
Kaizen: solving operational problems, preventing recurrence
- Experiencing how Kaizen works based on real cases coming from the training participants
- Learn workshop facilitation Best Practices (guided)
- Experience first-hand how this methodical approach;
- Makes true on its promisses: avoiding repetation of an operational problem.
- Prevents ubiquitus intuitive-driven 'habits'
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